What We Maintain
Koori Constructions provides scheduled and reactive maintenance services for a wide range of clients — from BGIS facilities management contracts to residential body corporate, insurance reactive works, and Aboriginal community housing ongoing care. We're on BGIS's NSW panel and work with tier-1 head contractors like Dotbuild, Barpa, and Rogers for government and community asset maintenance across health, education, justice, and Defence sectors.
6 Maintenance Service Types We Deliver
- Scheduled Facilities Maintenance — Planned preventive works (roof, gutter, HVAC access, door hardware, weatherproofing) for government buildings, health clinics, schools, community centres, and LALC assets
- Reactive Insurance Repairs — Storm damage, water ingress, vandalism, fire, break-and-enter rectification for residential and commercial properties under insurance claims
- BGIS Panel Maintenance — Sub-contractor delivery for BGIS-managed government and commercial portfolios across NSW (health, education, justice, community infrastructure)
- Body Corporate Maintenance — Strata building repairs (facade, gutters, common area carpentry, balcony, fencing, paint touch-ups) for residential complexes and townhouse developments
- Building Defect Rectification — Post-handover defect repairs for builders, developers, and warranty insurers; includes cladding, waterproofing, joinery, and structural carpentry fixes
- LALC & Aboriginal Community Asset Care — Ongoing maintenance agreements for Aboriginal Land Councils, Aboriginal housing providers (AHO), and community organisations maintaining health clinics, refuges, and cultural centres
Who We Maintain For
Our maintenance clients span six sectors:
- Government & Facilities Managers — BGIS, NSW Health Infrastructure, Justice Infrastructure, Schools Infrastructure NSW
- Health Sector — Aboriginal Medical Services (e.g. Eleanor Duncan AMS), community health clinics, aged care facilities
- Education — Public schools, TAFEs, community education centres requiring carpentry and building repairs
- Aboriginal Community — LALCs (Darkinjung, Awabakal), Aboriginal Housing Office, refuges (Warlga Ngurra), cultural centres
- Residential Strata — Body corporate, owners corporations, residential complexes needing recurring trades
- Commercial & Insurance — Insurance loss adjusters, commercial property managers, retail landlords requiring reactive trades
Recent Maintenance Projects
BGIS Facilities Maintenance Panel — Statewide NSW
Client: BGIS (Building Group Inc Services) | Contract: 2025–2027 standing offer
Sub-contractor delivery for BGIS-managed government buildings across NSW health, education, and justice portfolios. Scope includes roof repairs, gutter cleaning, door hardware replacement, minor carpentry, and weatherproofing. Recent works: Frank Baxter Youth Justice Centre (Kariong), Eleanor Duncan AMS Mardi clinic, and multiple Schools Infrastructure NSW sites in the Hunter and Central Coast.
Warlga Ngurra Women's & Children's Refuge — Ongoing Care Agreement
Client: Warlga Ngurra Aboriginal Corporation | Location: Raymond Terrace (Worimi Country)
Three-phase build ($81k ex GST) completed 2024–2025; now under 12-month renewable maintenance agreement. Scope includes quarterly building inspections, reactive repairs (plumbing access, door locks, fencing, paint touch-ups), and priority callout for safety-critical issues (security, fire safety, accessibility). This refuge serves Aboriginal women and children escaping domestic violence — maintenance response time guaranteed within 48 hours for non-urgent, same-day for urgent.
Insurance Reactive Works — Storm & Water Damage Repairs
Insurers: National Insurance Builders, CGU, QBE | Regions: Central Coast, Lake Macquarie, Newcastle
Ongoing panel for residential and commercial insurance reactive works. Typical scopes: roof repairs post-storm, water ingress rectification (ceiling, wall cavity, flooring), fire damage restoration carpentry, break-and-enter door/window replacement, and vandalism repairs. Average turnaround: 5–10 business days from insurance approval to completion (depending on materials lead time). Recent volume: 12 insurance scopes completed in Q1 2026, total value $340k ex GST.
Why Clients Choose Koori for Maintenance
- BGIS-Approved Panel — Pre-qualified for government facilities maintenance across NSW health, education, justice, and community portfolios
- 100% Aboriginal-Owned — IPP-eligible for Commonwealth and NSW government maintenance contracts (meets 51%+ Indigenous ownership threshold effective 1 Jul 2026)
- Unrestricted NSW Licence 477499C — No dollar-value ceiling; can deliver commercial, industrial, and multi-residential maintenance without sub-contract restrictions
- Fast Reactive Response — 48-hour standard for non-urgent; same-day callout for safety-critical (fire, security, accessibility, structural risk)
- Insurance-Literate — Familiar with CGU, QBE, Allianz, and National Insurance Builders scopes; can photograph, document, and quote to insurance standards
- Community Trust — Three-year relationships with Darkinjung LALC, Warlga Ngurra, Eleanor Duncan AMS; we maintain the assets we built
Our Maintenance Contracts & Agreements
We offer three maintenance engagement models:
1. Standing Offer Panel (e.g. BGIS, tier-1 head contractors)
Pre-qualified sub-contractor for call-off works under head contractor facilities management agreements. Typical term: 2–3 years renewable. Works issued via purchase order or variation; invoiced monthly. Scope: government buildings, health clinics, schools, justice centres.
2. Scheduled Maintenance Agreement (e.g. LALC, body corporate, AMS)
12-month renewable contract with quarterly planned visits + reactive callout included. Fixed monthly or quarterly fee covers scheduled inspections, minor repairs (under agreed threshold, e.g. $500/visit), and priority reactive response. Larger works quoted separately. Ideal for Aboriginal community organisations, strata managers, and aged care providers.
3. Reactive Insurance Panel (e.g. National Insurance Builders, CGU, QBE)
No retainer; works issued per insurance claim. Quote submitted to loss adjuster within 24–48 hours of site inspection. Payment terms: progress claim at practical completion, final invoice 7 days post-handover. Typical scopes: storm damage, water ingress, fire, vandalism, break-and-enter.
Certifications, Insurance & Clearances
All maintenance works delivered under:
- NSW Builder Licence 477499C — Unrestricted (residential, commercial, industrial)
- HIA Member 1375563 — Housing Industry Association
- Public Liability: $20,000,000
- Contract Works: $5,000,000
- Working With Children Check (WWCC) — Current for all site personnel (required for schools, refuges, youth justice)
- SCEC Clearance — Security Construction & Equipment Committee (required for Defence maintenance sites)
- Police Checks — Current for Director and all employees (required for justice and health sites)
- Supply Nation Certified — 100% Aboriginal-owned, meets Commonwealth IPP 51%+ threshold (effective 1 Jul 2026)
Need Maintenance for Your Building or Portfolio?
Whether you're a facilities manager, insurance loss adjuster, LALC, body corporate, or property owner — we deliver scheduled, reactive, and insurance maintenance across NSW Central Coast, Lake Macquarie, Newcastle, and the Hunter.